Click X to close the window. In the Colours box, click the down arrow and select 16-bit. Ok, so my problem is that my headphones re not playing any sound. It's also possible the graphic card drivers need upgrading, although sounds less likely now you say some videos do play. You may be able to find and install drivers for your card.
For more information, see or. Also, Windows has a built-in troubleshooter for audio problems. If the version listed on the website is later, download and install it. I had problems with black screen and sound on some sites and 'need to install flash' on others and on others it worked fine. Here are a couple of other steps to try. I am having the same problem. I found a way to get the videos to play correctly on my computer and maybe this will give some other ideas to you guys - I installed Firefox and the videos play just fine on it.
It's easy to forget that you turned down your computer's volume. If you were using an external speaker device previously, the default device may have changed without you knowing. Click on the speaker icons to unmute the devices. I'm having the same issues. You could also try to update your graphics drivers but what graphics card have you got. It will run some tests for a couple of minutes before the Diagnostic comes up. They have a sound playback troubleshooter: Click on the Find and fix playing sounds link first, followed by Find and fix problems with devices and hardware.
I've looked at multiple posts about this. Thanks for those Hi, If you don't have Adobe Flash player installed e. It worked so I then loged into windows and now my sound works. This is the main cause of problems. You can change this by going Control Panel and then Sound. To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions: 1. Not sure why, but sometimes it would randomly just stop working.
Now if your computer is out of warranty, another viable and inexpensive option that you can try is an external usb sound card. Some will play sound but some do nothing at all. It may be that you have multiple sound systems. You should also check that you have not muted the application that you are using to play sound for example, your music player or movie player. I ran diagnostics test and the audio played fine so I guess it wasn't a hardware problem.
I came here looking for the answer cause i forgot and then I remembered how to fix it. I just tried reinstalling the chipset driver and the sound driver and still no luck. Well didn't work until I pressed esc on start up and went to diagnosting my hardware. Windows should automatically detect your device and display a wizard that helps you reinstall the driver for it. I will save your notes for futture reference in case it does it again.
Try running the audio tests in Dell Diagnostics. It is an easy first step. The tests are independent of Windows and drivers, meaning it doesn't matter if those are working correctly or not. Did u ever figure it out? Error codes: If you answer 'no' to any question that the test asks you, the test generates an error code that can tell a Dell technician that you answered 'no' to that question. Alternate between using headphones and listening to speakers in case only one is working. The next day I went to the lecture and the computer had no volume. Also, lspci -v shows a list with more detailed information.
Select 'Diagnostic' from the boot menu. I have to restart my laptop again to get it working. Double-click the next song in the playlist to resume playing the rest of the playlist. Method 6 — Try the Microsoft FixIt Troubleshooters Microsoft has a couple of troubleshooting FixIt solutions just for audio problems in Windows. There are 3 categories of issues: involving the Audio Driver, Windows, or a Configuration Setting. One last thing, if you go through uninstalling your sound card throught the Device manager, sometimes you can put a check to remove the driver from the computer. I downloaded K lite but honestly I have no clue what I'm doing with it.
If you have ever reformatted your entire hard drive then Dell Diagnostics will no longer be there as an option. If you answer 'no' then the test generates an error code that means you indicated you did not hear the sounds it played. Now he had dual monitor running from a integrated video card, and all he had to do was set only one moniter to display 16-bit and the video still worked no problem on both moniters. Nothing worked but this did. That's particularly bad with mp3 files. I think an update turned it off because it had been working properly before I updated on Windows 8.